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Tel: 0117 3824 068

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Terms & Conditions

1.  Installation Work: 

  1. All electrical installation work will comply with 18th edition of the BS7671 wiring regulations:2019 any amendments in force at the time of the works.

  2. All electrical installation work will comply with applicable Building Regulations in force at the time of the works.

  3. Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional cost.

  4. Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking / conduit.

  5. Where carpet or flooring coverings may require lifting to allow concealed installation work, no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to affect a fully satisfactory reinstatement.

  6. All endeavours will be made to undertake installation work to as clean as possible standard, using dustsheets in the area work is carried out and vacuum cleaning equipment as necessary, however with certain works (i.e chasing of the walls) dust is inevitable, S E H C Electrical services will do our best to restrict dust using a dust extraction unit, but cannot guarantee dust will not spread to other rooms in the house and cannot be held responsible, it is the clients responsibility to cover up all other areas of the property.

  7. Whilst undertaking the installation work at the property, the client is required to provide water, toilet facilities and power free of charge

 

2.  Exclusions:

  1. Clearing and / or moving of furniture and other items blocking access to work areas are not included and are the customers responsibility.

  2. Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc.) are not included, except as outlined in 1d, and e above.

  3. Re-decoration, plastering chases and making good is excluded from quoted costs, unless specifically detailed as included.

  4. Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is not included.

 

3.  Extras and Variations:

  1. All extras and variations must be agreed in writing prior to commencement.

  2. Duplicate certificates are chargeable at £15 per certificate.

  3. Printed certificates are chargeable at £6.25 per certificate, certificates are emailed free of charge as standard.

4.  Pricing:

  1. The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.

  2. All figures quoted are valid for a date of 30 days from the date of the estimate or quotation.

 

5.  Deviations from Building Regulations and BS7671:

  1. All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a Client requires deviation from such regulations, a written instruction and record will be required.

 

6.  Risk and Title of Goods and Property:

  1. The risk in all goods supplied shall pass to the Client upon delivery.

  2. All goods supplied shall remain property of S E H C Electrical Services even after fitting until all sums due have been paid in full even after installation

  3. No Completed Certification shall be passed to the client until all sums have been paid in full.

  4. No findings from EICR results will not be disclosed with client until payment has been fully received.

 

 

 

7.  Warrantee:

  1. S E H C Electrical Services warrants its installation work to be defect free for a period of twelve months from invoice date. Such cover does not extend to goods not supplied by S E H C Electrical Services, physical damage to products, consumables such as Lamps and fuses, or any instance where the original installation has been altered or tampered with subsequently by third parties including consumer unit tamper seal broken.

 

 

8.  Payment:

  1. Unless agreed in writing, payment in full must be made on completion of the specified works to 

S E H C Electrical Service

  1. Stage payments will be requested by prior arrangement where planned works take longer than 21 days

We reserve the right to request from you stage payments in the instance where works take longer than 21 days.

  1. Any equipment required for hire i.e. access equipment, other trades (subcontractors i.e. plumber/builder/carpet fitter/decorator) etc. or any other large costs out of our control will need to be paid in full in advance by the client before 1st day of works of subcontractor.

  2. If payment terms are not met there will be a 10% additional charge which will be resent 7days after first invoice with the new amount due, any discounts, special offers and promotions will be forfeited and reinstated to the invoice.                  

  3. If payment has not been paid in full 30 days after invoice has been sent, we will start automatic legal claim proceedings at full rate of invoice.

  4. All legal costs, late payment fees and additional labour fees will be added to the invoice.

  5. 1st Invoice will be issued roughly 21 days after works commences if not complete, so materials can be paid.

 

9.  Cancellation:

  1. S E H C Electrical Services hold the right to charge and invoice 15% of the value of works if cancellations are made less the 7 days but more than 24 hours prior to commencement of works.

  2. S E H C Electrical Services hold the right to charge and invoice 25% of the values of the works if cancellations are made within 24 hours prior to commencement of works.

  3. S E H C Electrical Services hold the right to charge and invoice 50% of the works values of the works for less than 24 hours or cancellation on arrival to site.

  4. Exclusions include valid reasoning for reschedule of works by client at S E H C Electrical Services discretion.

  5. In the event of cancellation or Access to job being restricted return of materials to wholesaler could incur a handling fee wholesalers for restock of items up to 25% of cost of material especially special orders this charge will be passed on to the customer.

 

9.  Dispute Resolution:

  1. In the event of a dispute, mediation is to be the preferred method of resolution should an agreement not achievable between involved parties.